In recent weeks we have witnessed the disappearance of another well-loved chain of shops from our high streets and shopping malls. Now the UK’s Paperchase stationery stores have closed.
This means the loss of 106 stores, 28 concession stands (in shops such as Next and Selfridges) and the loss of some 820 jobs. As well as being a familiar presence in the shopping centres, there were Paperchase shops at some railway stations too.
At the eleventh hour, the supermarket giant Tesco stepped in and acquired the Paperchase brand. It remains to be seen what they will do with it. The Paperchase shops are gone. If you click on Paperchase’s web site, you are now diverted to Tesco and greeted with a message that Paperchase online and UK Paperchase stores are now closed and that “we look forward to bringing this well loved brand to Tesco.”
Paperchase was founded in 1968 and grew to be a familiar sight, along with stationers Rymans and WHSmiths. The branches were not all identical but were bright and inviting to browse in, featuring a large selection of greeting cards, shelves offering numerous styles of notebooks in all shapes and sizes, tables of toys and novelty products appealing to children, loads of stationery accessories, pots of colourful pens and, in some stores, displays of fountain pens in glass cabinets. These might included Parker, Cross and Kaweco and a few others although generally none too expensive for an impulse buy.

Over the years, I visited Paperchase a lot. If my wife and I came across a Paperchase we would pop in for a look round and often buy something.
Today, looking around my writing space (aka the dining room) I rounded up just some of the products that had come from Paperchase, for a team photo. These ranged from packets of standard international cartridges in a variety pack (I seem to remember that they had once cost £2.50 for a bag of 50), through literally dozens of notebooks, pads of writing paper and file paper, to a few memorable pen purchases.

If you chose a fountain pen from the display cabinet, the staff often struggled to locate the box. My favourite Paperchase story (told here before) is of once buying a handsome Cross Century II fountain pen in black with a chrome cap, at the price marked on the display. Several months later, I was in the same shop and saw the matching Cross ball pen and asked to buy it. This time, they were unable to find the box and its code in order to sell it. Eventually, it transpired that it could be sold only as part of a set with the fountain pen. After proving that I had bought the fountain pen already, they agreed that the ball pen was mine too!

I remember where I was when I bought my first Kaweco Perkeo: it was the Paperchase shop in St Peter Port, Guernsey. The pen was a success and I later stocked up on about five more, in various colours. This pre-dated my same behaviour with the Cross Bailey Light, although those were not from Paperchase.
However, my greatest dependence on Paperchase, was for notebooks and journals. I remember discovering the little chunky black A6 journals with a staggering 600 pages of squared, fountain pen friendly paper. I bought a couple of those and was sorry when on a later visit, they seemed to have ceased selling them. But then I later found them back in stock again a year or two later, I binged on another three! They were great, such as for jotting down trivia when watching tv or listening to music online. They would last for ages.

Paperchase had a wide choice of journals. Some had paper that was not fountain pen friendly. I liked the A6 flexi-covered books, nicely stitched, with 320 pages of either lined paper (8mm line spacing) or plain paper, both of which were great for fountain pens. They were usually £8.00 each and occasionally reduced in a sale. I tended to buy more than I needed (an understatement).

For larger, A5 journals, Paperchase once sold journals with bonded black leather covers, with 384 pages of smooth, lined paper, with a generous 10mm row height. I used these for more lasting projects, such as memories of my school days and would enjoy writing in these with various fountain pens and inks.

Paperchase also had an online service, although I did not use it as I was well served with branches in London. But I did make use of their loyalty card. If presented when making a purchase, you would be given an offer with your receipt, for a discount on your next purchase, subject to various conditions. I once bought some pads of file paper, only to be told that there was nothing to pay as it was all covered by accrued benefits. I was very fond of their pads of file paper, which I use at home and at work. Not only was the paper of good quality but also, the pages could be torn off the pad easily without ripping the paper, unlike some I have used.

The final months of Paperchase’s departure have been sad to see. I visited the branch in Windsor and bought a few more pads of file paper. The staff had just heard the news of the closures and did not know what the future held for them.
I was at the O2 Centre in Swiss Cottage when I saw the massive black-on-yellow posters in the shop window, announcing the closing down sale. I went in to look round, but most of the stock had gone. What was left was all discounted and it was unclear what the final price would be. I picked up a few small items, such as Lamy ball pen M16 refill, marked at £3.75 but which came to only fifty pence when rung on the till. Similarly, a clear plastic ruler was only a few pence.

On visiting Bracknell recently, and also Southampton, the Paperchase stores were dark with their shutters down. I almost took a photo of the sad looking shop fronts, but it seemed like gloating.
I have been sorry to see Paperchase go. I will miss them. I read that the company had suffered years of plummeting sales and soaring costs and was a victim of the Covid lockdowns and the growing shift to online shopping.
But we had many good years. I will wait to see what becomes of Tesco’s involvement. If some of the better notebooks and journals can be offered through Tesco’s many stores, this will be some consolation.

The wrong box syndrome was not just in store. One time I bought a Lamy on line from them, the box was right, the pen was wrong…
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such a bittersweet history with the store there. thank you for sharing how and what it means to you and how it had been a part of your journey ❤️
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What lovely memories you have of Paperchase. Our branch in Norwich closed early on – either it never opened again post-pandemic or closed pre-pandemic. It was one of their smaller branches and it never quite made it into my favourite stationery shops. That said, I’ve got favourite products that I did buy in store. I got a pack of three quite large Christmas tree baubles shaped like robots, one of which I gave away and the other two will adorn my own tree for many a year. I’m also a great fan of their spiral-bound A4 scrapbooks with either pastel or bright card-stock pages. These disappeared from the Norwich shop quite a few years ago, and there was a long break where I couldn’t find any until my local Hobbycraft started carrying something similar. Also, I had one really lovely letter-writing set – I think it was part of one of their mothers’ day collections.
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Thanks Pamela. I was forgetting their more esoteric offerings. I tended to bypass those tables and head straight for the journals, but there was something for everyone.
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Oh dear. Well, thank you for saving us a lot of time looking for one next time we make it to the UK. It was always on our itinerary for a UK trip because of their card selection. Last time in Oxford, the salesperson said, “You’re buying more cards in one trip than I do all year.”
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Thanks Jeff. Your salesperson’s comment gave me a laugh. 🙂
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Dang! Another one bites the dust. 😦
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What a collection of goodies! Sad to hear a store with so much history has to close its doors
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I knew that I had bought a fair amount of stuff from Paperchase over the years. It turned out that it was more than I thought, when I gathered it together. 🙂
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Thank you for a fitting tribute. All good wishes to their staff who worked so hard stocking shelves in the last few months and weeks.
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It is indeed sad to see Paperchase leaving the high street. I fear for Rymans future too. In Clifton, Bristol Rymans was opposite Paperchase, the latter was always busy, yet each time I go into Rymans (only place I seem to find the right size Basildon Bond for my travelling letter pouch) it is empty, with less and less paper products replaced by office ‘toys’ and special offers. I do hope this isn’t a sign of their demise.
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Thanks Andrew. Let’s hope that we do not lose Rymans too.
I have happy memories of Bristol from my student days. I always enjoyed the view looking up Park Street towards Clifton with the Wills Memorial Building at the top; and of course the Clifton suspension bridge.
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Oh dear! Like you , I have a lot of stationery from them including some real quirky notebooks. The news of their demise means I am even less likely to use those notebooks as they are now irreplaceable!
I wonder if Tesco are seeking a brand manager for running this acquisition? 🙂
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Very sad news – I wonder if Tesco want a brand manger to look after their new acquisition?
I have a lot of quirky stuff from Paperchase and now I will be even more reluctant to use those notebooks seeing as how they are irreplaceable!
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